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Privacy Policy

This privacy policy will outline how we collect, process and store information gained and provided by you while browsing the website.

This content may change at any time. We will endeavour to notify you of any major changes but you may wish to check it each time you visit our website. Last updated 01/03/2021.

If you have any questions, please contact us using our online form.

Forms

When you use the contact forms on our website, we collect the data shown in the form. We also collect the url where you submitted the form from, your IP address and browser user agent string to help spam detection. In accordance to General Data Protection Regulations (GDPR), we will only collect data and information necessary to process your enquiry. We will not share/sell or distribute your details provided in the forms on the website.

By default, we have Google ReCAPTCHA enabled on our forms, which helps prevent spam.

ReCAPTCHA collects personal information from users to make this determination of whether they are human and not a bot to prevent SPAM. The reCAPTCHA algorithm checks to see if there is a Google cookie placed on the computer being used. An additional reCAPTCHA-specific cookie will then be added to the user’s browser allowing a complete snapshot of the user’s browser window at that moment in time.

Information gathered includes:

  • all cookies placed by Google over the last 6 months
  • how many mouse clicks you’ve made on that screen (or touches on a touch device)
  • the CSS information for that page
  • the date
  • the language your browser is set to
  • any plugins you have installed on the browser
  • all Javascript objects

You can read Google’s terms and privacy for more information.

Google Analytics Data

Google Analytics stores information about:

  • the pages you visit on the website
  • how long you spend on each website page
  • what you click on while you’re visiting the site

We don’t collect or store your personal information (for example your name or address) unless you have actively passed it on to us, so this information can’t be used to identify who you are.

How we store your data

When you consent to filling in the enquiry form, your data is stored on the website’s database and also emailed to the admin email associated with that form.

User comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Articles and content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Third-party services

We may use third-party services to help us run our business and provide the best experience for our customers. They will have their own privacy policy but will be vetted by us to ensure they comply with all the relevant laws and regulations.

Links from our site

Our website may contain links to other websites. Please note that we have no control of websites outside of this website. If you provide information to a website to which we link, we are not responsible for its protection and privacy.

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